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FAQ for Swee Lee

What methods of payment does Swee Lee accept?

Swee Lee accepts many payment methods. You can use Shop Pay. Shopify accepts Visa, Mastercard and American Express debit and credit cards. You can also use PayPal, PayLah, GrabPay, etc. Please note that your order will not be shipped until the payment is successfully received! In addition, they are not responsible for any processing fees, currency exchange fees, or any other additional transaction fees that your bank or PayPal may charge.

What is Swee Lee's delivery policy?

Currently, Swee Lee ships in Singapore and selected international countries or regions. They have cooperated with SF Express, Music Express and XDel to deliver FedEx and DHL in Singapore and outside Singapore. After the order is issued, a tracking number will be provided. Please note that due to certain brand restrictions, some products may not be shipped overseas. In order not to incur any additional costs, please contact them before placing an order. In addition, for orders to Vietnam, the shipping fee is a flat fee of US$50.

Does Swee Lee have warranties?

You can take your musical instrument for warranty evaluation at Swee Lee. There are different warranty periods for different brands of products. Generally, the warranty period is one year from the date of purchase and is only valid in Singapore. Please note that other product categories listed on their website provide a two-year warranty.